On November 11, 2026, Odaily reported that Suiball, a Sui-focused hardware wallet project, planned to close and refund preorders. Its device had completed development and entered manufacturing, with shipments to initial customers originally planned.
According to the report, the Sui Foundation decided to stop supporting the project because it considered the risk of backing a hardware wallet too high after several recent attacks on hardware wallets in the industry. The report does not provide details of those attacks or say that Suiball’s device was attacked.
On-chain orders account for approximately 80% of preorders. The project plans to send USDC refunds to wallets holding soulbound preorder NFTs, with no action required from those users; it expects to complete that round within a week. Credit-card customers are to receive an email asking for a Sui wallet address before a second USDC distribution. Suiball plans to close formally after all refunds are complete.
The gap between a device reaching manufacturing and reaching customers is the central outcome here. As of the report, the refunds and closure were plans, not completed events.